25 Year Limited Warranty for Royal Victoria Collection
1. Duration of Warranty:
This limited warranty ("Warranty") is valid for a period of 25 years from the date of purchase.
2. Coverage:
This Warranty covers defects in materials and workmanship under normal use and service. It applies to the original purchaser and is non-transferable.
3. Exclusions:
This Warranty does not cover damage or defects caused by:
Improper installation or fabrication not in accordance with our guidelines.
Misuse, abuse, negligence, or accidents.
Exposure to extreme temperatures, excessive heat, or open flames.
Exposure to direct sunlight either through a window or not.
Use of harsh chemicals, abrasive cleaners, or improper cleaning methods.
Acts of nature or any other external causes.
Variations in colour / pattern and shade of the material compared to any samples, displayed material or illustrations.
4. Installation Requirements:
The product must be installed by a qualified professional in accordance with our installation guidelines. Failure to comply with these guidelines may void the warranty.
5. Maintenance Requirements:
Regular maintenance, as outlined in our care and maintenance instructions, is required. Failure to perform recommended maintenance may impact the warranty.
6. Remedies:
In the event of a valid warranty claim, Royal Victoria Collection will, at its discretion, repair or replace the defective product or refund the original purchase price.
7. Limitations of Liability:
To the extent permitted by law, Royal Victoria Collection shall not be liable for any incidental, consequential, or indirect damages. The total liability of Royal Victoria Collection under this Warranty is limited to the purchase price of the product.
8. Transferability:
This Warranty is non-transferable and applies only to the original purchaser at the original installation location.
9. Conditions for Voiding the Warranty:
This Warranty is void if:
The product is modified or altered.
The product is used in a manner not consistent with its intended purpose.
The product is subjected to conditions outside the recommended specifications.
10. Registration:
Product registration is recommended for warranty claims in the future through our website.
11. Claim Process:
To initiate a warranty claim, the original purchaser must contact Royal Victoria Collection in writing, providing proof of purchase and details of the alleged defect. Contact details are 25 Wrights Place, Arundel, Gold Coast, QLD 4214. or email sales@royalvictoriacollection.com.au
12. Governing Law:
This Warranty shall be governed by the laws of Queensland Australia, excluding its conflicts of law principles.
We have 3 locations across South East Queensland and have display stands in various cabinet makers and display showrooms.
